Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-real-time-visual-coaching-in-live-sessions.livebursts.com (hereinafter referred to as “AI Real-Time Visual Coaching in Live Sessions,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data during your interaction with our platform. This Privacy Policy details how we collect, use, disclose, and safeguard information from our users in compliance with various global privacy laws, including but not limited to PIPEDA (Canada), Law 25 (Quebec), GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and others.

Scope

This policy applies to all aspects of our online presence, including but not limited to our websites, mobile applications, services, and products offered under the domain https://ai-real-time-visual-coaching-in-live-sessions.livebursts.com. Please note that this policy does not extend to third-party platforms or services accessed through links on our site, as these have their own privacy policies governing data collection and use.

Processing Activities

This policy governs the following interactions:

  • Using our applications and services as an authorized user.
  • Visiting any of our websites linked to this Privacy Policy.
  • Receiving communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal data to enhance your experience and provide personalized services. This includes:

  1. Account Information: Details required to create and manage your user account on our platform.
  2. Payment Information: Credit/debit card details, billing addresses, and payment history when you make purchases or subscriptions through our services.
  3. Financial Information: Bank account information for direct deposits or payments.
  4. Purchase Information: Items bought, quantities, prices, and purchase dates to process transactions and manage your order history.
  5. Mobile Device Identifiers: Unique device IDs, phone numbers (for SMS services), and mobile app usage data.
  6. Location Data: Your geographic location when using our apps or visiting our websites, often for personalized content delivery.
  7. Feedback: Comments, suggestions, ratings, and reviews you provide to help us improve our services.
  8. Social Media Information: If you log in through social media accounts, we may collect data from those platforms (with your consent) to personalize your experience.
  9. Product Information: Details about the products or services you express interest in or purchase on our platform.

We gather this data through various methods, including direct user input, tracking technologies, and third-party service providers.

Cookies

Cookies are small text files stored on your browser when you visit our websites. We use cookies for several purposes:

  • Strictly Necessary: These ensure the basic functions of our sites work properly, like maintaining a secure login session.
  • Preference: Remembering user preferences for a personalized browsing experience.
  • Analytics: Tracking site usage to analyze trends and improve performance (e.g., Google Analytics).

Users can manage their cookie choices through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data only for as long as necessary or permitted by law. The retention periods vary based on the type of data and the purposes for collection. Once the data is no longer required, we securely delete or anonymize it to prevent re-identification.

Security Measures

Implementing robust security measures is paramount to protecting your data. We use encryption for data in transit and at rest, access controls, and secure third-party processing partners to safeguard personal information. Regular security audits and training are conducted to ensure ongoing protection.

Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect or solicit personal data from children. If we learn that we have collected such information, we will take steps to delete it promptly.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including the right to:

  • Access and request copies of your data.
  • Rectify inaccurate or incomplete information.
  • Erase or forget your data (right to be forgotten).
  • Restrict processing in specific circumstances.
  • Receive a portable copy of your data.
  • Object to certain uses of your data.
  • Enjoy non-discriminatory treatment when exercising your rights.

To exercise these rights, please contact our Data Protection Officer at the email address provided below. We will respond to your request as quickly as possible and within applicable legal timeframes.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Information

If you have any questions, concerns, or requests regarding privacy or our data practices, please contact us:

  • Email: contact@ai-real-time-visual-coaching-in-live-sessions.livebursts.com
  • Mailing Address: AI Real-Time Visual Coaching in Live Sessions, Privacy Team, [Street Address], [City, State, Zip Code]